#010: Stephan Spencer (Unscheduled Flights Podcast with Ambika Wauters)

#010: Stephan Spencer (Unscheduled Flights Podcast with Ambika Wauters)

This is Stephan’s podcast appearance on Unscheduled Flights.

Hello and welcome to Unscheduled Flights, exploring the realms of inspiration, innovation, and creativity. I’m your host, Ambika Wauters, and I welcome you to this podcast and hope you find it as interesting as I do.

Hello everyone, and welcome to Unscheduled Flights. We examine the realm of innovation, inspiration, and creativity, and we’re blessed today to have Stephan Spencer with us, who is a very creative gentleman and a very spiritual man.

We connected a few years ago on a podcast that I was invited to by Stephan. We made this immediate spiritual connection, and I felt I could have talked for days together with him. He’s enlightened. He is very intelligent and he’s very successful in what he does. So, today’s talk is going to be about spirituality in the marketplace. Stephan, welcome. 

Oh, thanks, Ambika. It’s so great to be here.

Great to have you on the show. So, tell us about yourself and how you feel about spirituality in the marketplace. I know you must have quite a lot to say about this.  

Well, I’ve been doing search engine optimization, which has helped companies get to the top of Google for many years since the 1990s. Prior to 2012, I was agnostic. So, I was kind of bumbling through life, trying to do it from just my own blood, sweat and tears, not letting the river carry me, and just being a co-creator with the Creator. And then I went to India on a Tony Robbins Platinum Partner trip and got touched on the head by a monk there.

And I had an incredible experience of the divine. It was like a psychedelic trip. Everything was in technicolor, and I felt this deep sense of connection to the Creator and all that is. Everything was so bright and vivid, like a cartoon. I have never done any drugs, so I don’t have anything to compare this to, but it opened me up, and it changed the whole course of my life.

So, I am co-creating everything that I do with God. God is my business partner, and I talk to him all day, every day. I used to talk mostly to the angels and spirit guides. Now, that was after my second awakening, which happened on January 22nd, 2021. That’s when my psychic abilities came online, and I was shown the matrix after I prayed in the middle of the night to God for a job, which might sound weird because I was a successful entrepreneur.

I wasn’t looking to change careers or anything. I was just really inspired by Sheila Gillette, a guest I’d had on my podcast, Get Yourself Optimized. In her near-death experience in 1969, she prayed to God for a job. And so she’s been channeling 12 archangels for 50 years. I didn’t know what I was asking for, but it made total sense after the fact.

I’m like, Oh yes, I guess I did pray to have psychic abilities and to be able to be a channel for God. And also that it was implied. I didn’t want to have a near-death experience in order to get the job.

Right. 

But I still have the SEO business. It’s growing and doing really well. And I’m not so enmeshed in the day-to-day now because, as I said, God is my business partner, and so leads just drop into my lap out of nowhere, and they close like two days later. This happened just a couple of weeks ago.

It’s a wonderful way to live your life, Stephan. It’s a wonderful, rich, anxiety-free way to live your life because you are living in trust. Absolute trust. Trust in the divine to see you through everything. Everything. So, prayer, I take it, is an important element in your life. Or do you call it conversations with God? What is it for you?

It’s both. Like, live your life like a prayer. Everything.

Absolutely.  

Right. So I, just a simple prayer, is to send to Ein Sof, the infinite light, the negative thought forms or entities or energetic chords or whatever that is, kind of infiltrating your consciousness and whispering, you know, not great stuff into your consciousness.

And you’re like, that’s not mine. And then I just imagine a golden light from the center of my body, from my solar plexus, just exploding outward, sending whatever negativity and from the exact point of origin to Ein Sof. And it works. Then, I’ll do a muscle test to make sure that I’m all clear. And I am usually. If I’m not, then I do it again. And it’s very effective because I want to keep my mind as clean as a bunk in a military school.  

Well, clear and clean. Could you explain to the listeners what Ein Sof is, that part of Kabbalah?

Yeah. So, Ein Sof is the endless, and it’s the infinite light. It is God. It is the source. When I send negativity to Ein Sof, it’s not to obliterate it. It’s to transform it because everything is of God. Everything. There is nothing that is not. Like, we’re all God dust. We’re not stardust. We’re God dust. We’re made from God. There’s nothing that’s not made from God because there’s nothing independent of God, and there never was and never will be.

So, talk to us briefly about how you do business from this place because, traditionally speaking, there’s been this disconnect between the worldly path and the spiritual path, right? To be able to do business from that place of total integrity, trust, and knowledge. That’s a gift. I’d like to hear that. And I’m sure the listeners would as well.

Yeah. So it’s like all aspects of your life are part of this game of climbing the ladder to cleave to God. Because, in a nutshell, spirituality is just cleaving to, attaching yourself to, and getting as close to God as possible. Everything else is about being a better person, healing wounds, clearing karma and all that.

That all comes along for the ride. Those are happy side effects. The game is to cleave to God. So, that’s what I’m here for, and it needs to show up in everything I do. If it’s a client call, a prospect call, a presentation at a conference, or a podcast interview, it’s just me working on some deliverable document for a client.

Whatever it is, it’s with intention and its intention to reveal as much light as possible. And so if that’s my internal compass, my internal GPS, then it reflects in everything I do. Let’s say that, for example, I show up at a Mastermind meeting. I’m in multiple ones like a Genius Network, and I was in Strategic Coach for several years.

I’m in METAL and another Brotherhood/Mastermind, et cetera. So, when I’m showing up, and it’s, let’s say, a virtual meeting, then I trust that whoever will be in the Zoom breakout rooms because we’ll typically have breakouts. We’ll be exactly the right people because there is nothing random. So, if there’s nothing random, it’s either everything’s random or nothing’s random.

Really, it’s nothing is random. So, if that’s the case, which I know to be true, then I trust that I’m going to be put in the room with either the most appropriate prospects or the most appropriate people to give them a message. Because I oftentimes would do this exercise. I just imagine myself at the feet of God, asking him to please send me, which is based on Isaiah 6:8. Isaiah is at the feet of God, and he’s like, “Here I am, Lord, please send me.”

You know, it’s basically interrupting a board meeting between God and archangels getting assignments for miracles. So, I trust that I am being deployed in the best way possible at the right moment. So, and inevitably it does happen. It’s like, I just need to get out of my own way. My egoic self is there for a reason, for a purpose, but it’s not to try and drive the bus.

God bless. 

I let my soul do the driving, not my body-conscious nurse or my ego. And so, yeah, amazing things happen. As I alluded to a little while ago, two weeks ago, on a Monday, somebody came out of nowhere to talk to me about SCL. I spoke to him the next day, and then we signed a contract. On the Wednesday. So, within two days, he became my second biggest client.  

Excellent.

And this doesn’t happen because of the sweat on my brow. It’s not just like synchronicity. It is a trust and faith that this is the way it’s meant to be synchronicity. It’s like an underpinning of the universe that happens as you get into a place of more faith and trust.

Let me ask you a question. What are your challenges in making the choice to live this way? What challenges you? What do you come up against in yourself and in people who don’t share the same consciousness?

Well, one thing I find is I need to calibrate.

What is that?

That means if someone is, if I’m not listening to the still, small voice within, then I might say something that alienates the person, makes them feel judged or makes them feel uncomfortable. You know, sometimes I’m meant to make people uncomfortable because that’s the assignment I was given. But if I’m not listening intently to my intuition, to those whispers into my consciousness from above, then I might miss the opportunity or miscalibrate. So, if I’m really in tune, then I’ll say exactly the right thing and no more right. What was that famous quote something about? If I had more time, I wrote it would have written you a shorter letter. 

Yeah, that’s good. That’s absolutely right. What about challenges in yourself? What is your daily practice? 

Well, it starts with my morning routine of connecting to the Creator and doing the Ana b’Koach prayer, which I learned from Kabbalah. In fact, I’ve got the prayer right here. It’s in Hebrew. I don’t know Hebrew. I’m learning just a little bit. My three-year-old son is fluent because my wife is from Israel, and she teaches him constantly and speaks to him mostly in Hebrew. But yeah, this is the prayer. It’s based on the 42-letter name of God, and it is probably the most important thing I do in the day.

I do it twice a day, once in the morning and once at night, and I rarely miss a day. I used to do it very sporadically. I started taking Kabbalah classes maybe seven years ago, but since I had my second awakening in January 2021, I knew this was really important. This feeds my soul. This plugs me into, I don’t know the power.  

Yeah, I have a ring. I got one in Israel that I wear with the 42 names. And I’m forever twisting it on my finger.

I think my wife has the same ring. Yeah.

Very powerful prayer. And I learned to sing it. And so beautiful. Yes. I think we did that.

I think we sang it. We sang it on the show. On my podcast.

Yeah, we did. We did it.

Yep. I love it. It’s so powerful and beautiful when you do it with reverence, and it’s not just to connect to the tree of life and the miracles and disconnect from the tree of knowledge of good and evil, like the duality and just plug in directly to the Creator. But you’re actually revering and in awe of the Creator and in deep love, in place of a deep love of him, then it’s much more effective, I guess, maybe the wrong word, but it’s just more it’s a much more intentional prayer than.

I’m going to share a story that happened to me when I went to Israel. I went to write a book about martyrdom, and as if I could write the book, I’m telling you, I thought, well, it’s the epicenter of martyrdom in the world for three major religions. It’s the world. For the two and a half months I was there writing, it was about my experience of martyrdom. Towards the end, I went up to the spot, and I was shown around by a friend of mine from Tucson, where I live, who had immigrated. I’d never heard the Anabahola, and he said he wanted to sing it to me.

We’re sitting in a cafe one rainy January day in spot, and he starts singing it to me. And I had this like you being touched on the forehead by the monk in India. I had a similar experience. I mean, my whole body was tingling. I started crying into my soup. It just really deeply touched me. Yeah. I stayed over for another day and went to a couple of study groups, and I really enjoyed the spot.

But when I returned on the bus to Jerusalem, where I was staying, all my papers were stolen. I don’t know where they went or how they disappeared, but I had notes, prayers, poems, and my homeopathic remedies. Everything was gone. I went back to where I was staying, and I broke out in this extraordinary fever.

I mean, it was like a hundred and two hundred and three, and I knew it was a detox. I knew it wasn’t an illness. It was from the experience of being in this holy town and hearing this amazing prayer. And the woman whose flat I was in said she was going out, I think it was Shabbat, she was going out to a Shabbat service, and she said, would you like me to get somebody who does Reiki to come and give you a healing?

And I said, whatever you can find would be appropriate. She came back with this young rabbi. Who was from LA, and he started doing Reiki, but nothing is happening. I’ve got blisters all over. I am covered in water blisters. I have this 104 fever. I’m kind of choking, and nothing’s happening. I said, “Do you know the Anaphora prayer?”

He said, “I carry it next to my heart.” So, he started singing the prayer, and my fever broke like, I’m not kidding, like that, started to sweat, and I was fine. It’s like whatever he triggered in my soul. I was fine. The next day, I was up. I went to the homeopathic pharmacy, got myself a couple of remedies, and was good to go.

It was miraculous. It was a miraculous experience for me to have personally. The power of that prayer when he said, I carried, he had it written right next to his heart. It is extremely powerful and it connects in ways like very few things. There are prayers, the Lord’s prayer, the Hail Mary. There are prayers in every religion. And this one is so ancient. It’s so, so ancient.

Did you know that the Hebrew letters actually preceded creation?

Yes, I read that they preceded us. Yes, I had a little trouble with some of that, but I read it in Zohar when I was studying Kabbalah.

So, what do you have trouble with on that?

I have trouble with the incredulous from time to time.

Think about this. Maybe this makes it seem more logical. God wanted us to exist not for practical reasons but because He loved us and he could see, you know, the future, right? He can see everything. So if Hebrew letters were kind of His one of his forms of speech per se, speech isn’t really the right word to use because nothing leaves his mouth, right? This is all metaphorical because there’s nothing that’s not him. So, if he needed some sort of vehicle to transport His will into a place of what’s in Hebrew referred to as Tzimtzum, which is the contraction or the diminishment.

So, the veils. He needed to create the veils. He needed to create a contraction where he kind of recoiled in so that there is some darkness for us to experience, you know, being our little lights in the world. The Hebrew letters give the vehicle to transport his will into that, not vacuum, but diminishment on the other side of these veils. So, I don’t know. It makes sense to me. I don’t know if that helps.

Yeah. I love the idea that the alphabet was created before existence, physical existence. I love that idea. I don’t have any.

It’s more than the alphabet. It’s like the Torah. It’s like the mind of God in a form that we can directly plug into without short-circuiting.

Yes, and the power of the letters themselves, I mean.

Yes, and the letters make up. If you have a thought, you can turn that into a full-blown marketing plan or an invention, right? But you have to have a combination of multiple thoughts in order to assemble that into your creative work.

So, the Hebrew letters are like that. Maybe this will help, too. This is like a capitalistic definition of a miracle. It’s not when the impossible becomes possible in Kabbalah. A miracle is defined as removing the illusionary veils that don’t allow us to see the light in every experience and moment.  

Yes, I like that very much. I feel that’s very befitting and very humbling. We attach our ego to external circumstances that we define as good or bad, righteous or evil. Our mind really trips us up. That’s right. As you can see, everything is a blessing of the Creator, and then you live in true joy and humility. Joy and purpose are all in front of you, whatever has been given. And I see people struggling with that. And I do struggle with it to say that I don’t, which would be ridiculous. Of course, I struggle with it.

Yeah, we all do.

Because I work in health, people often say, “Why did this happen to me? What’s going on with me? Why is this happening in my life now?” I don’t have answers. I’m not there to give the answers, but I hear the struggle. And I do know when people are ready, really ready to hear the answers they’re given. You know, sometimes illness is just a good old detoxification or a purification.

I think that’s more what they’d say in Kabbalah: “You let go of enmity and anger and hatred and self-loathing and entitlement, and all these things just fall away.” And you’re left with yourself. You’re left with God. You talk about an interface. You’re left with yourself and the Creator. And what a humbling moment that is.

It’s nothing else matters. Nothing else takes precedence. Nothing else affects you and you’re strengthened in a way. That’s the other thing I see. I see that courage comes back. People are able to fight for themselves in a whole different way, particularly people with life-threatening conditions. They find their faith.

I know people who should have been off the planet years ago but who, through faith, prayer and Trust, just keep going, and they enlighten people around them. They enlighten the health workers, the nurses, the doctors, the oncologists, the homeopaths, the naturopaths. You know, I’m in awe of some of these extraordinary people who prevail through faith, love and trust. Generosity and real trust.  

Well, you know, something that was given to me as a teaching from above is the profound difference between faith and trust in Hebrew. Faith is Emunah, and trust in God is Bittachon, and it’s like this. Faith and Munah are like, you know that God exists and that He has your back, and everything’s for the highest and best good, but it may mean some really tough struggles.

But ultimately, it’s for the best, right? But you know, you have an unwavering belief in God. Bittachon’s trust in God, though, is like in that scene from Lord of the Rings where Gandalf is trapped by Saruman and is on the top of a tower.

There’s no escape. At the right moment, he jumps off of the spire, the tower. And there’s an eagle underneath that, just at the right moment, is flying underneath to catch him. And that’s God. That’s trust. Every step of the way, I know that there will be an eagle or something to catch me.

How do you teach this to your son?

Well, just so it happens, I’ve got a beautiful little children’s book here that you may be familiar with. I don’t know. It’s called The Little Soul and the Sun. I just happened to have it on the computer. I read this to my son. It’s by Neale Donald Walsch, and it’s based on his book, Conversations with God.

And the gist of it is that we’re all like candles in the sun, and we want to experience what it’s like to be the light. And it’s really hard to do so if you’re a candle in the sun. And so, God makes darkness, and he gives us an opportunity to be the villains in each other’s lives. And have somebody to forgive so that we can be forgiving, unconditionally loving, compassionate, and, you know, all these different aspects of the light because if he didn’t do that if we didn’t choose to be villains in each other’s lives, to give the other person that opportunity out of kindness and love, and then we switch roles, there’d be nobody to forgive.

And what, you know, what’s the fun in that? You can’t. You can’t experience what it’s like to be forgiving if there’s nobody to forgive. That’s right. And yet, we get sucked into the game so much that we forget. And if I forget, then they forget, and then we’re all lost.  

That’s the gist of it. Love and forgiveness. Let me ask you about charity and generosity and where they fit with the business model. I’m curious.  

Very important, you know, in the Bible, it’s pretty much one of those few guaranteed things that you can test God with. And you, like, if you say I’m going to tithe this amount of money, God basically is saying you can put me to the test.

You can give all that money away and see that it will come back to you. And it does. So, tithing 10%, here’s the thing. It’s not just your tithing 10%. Because what about the other 90%? It’s a fallacy or a mirage to think that’s your money or your business’s money. That’s also his. You’re just a steward.

There’s something that just shifts like money is energy. And once you’ve gotten into this metaphysical magical place, you’re just a steward for this energy that is God’s, and it’s all God. You’re just a conduit. Then, the more you give, the more is given to you to give, to keep the spigot running.

Well put. Well put. What, do you work with corporations or do you work with individuals or both?

Mostly, yeah, mostly businesses, some organizations from time to time. I am on a charity board and have had charities as clients. But mostly, it’s companies—you know, seven, eight, nine-figure companies, sometimes even billion-dollar companies.

I used to be fixated on getting the big brands, the household names, as clients. That was my ego. I recognize that’s not what I’m here for. I just know that I’m going to be guided to the right clients. This was a really powerful distinction. I learned from Ann Marie Pizarro, who taught me how to read Akashic Records.

And, I’ve been getting readings from her for, I don’t know, four years or something. She was also a guest on my podcast. So, she explains that you don’t have clients or customers. You have an assigned group. That has been such a powerful revelation for me. If I have an assigned group, then I’m meant to work with these people.

And deliver some sort of insight, transformation, or opportunity, as well as one of God’s miracles to this person or to this organization. So if that’s the case, then I can take a lot of the pressure off me and just realize that this is meant to be. It doesn’t mean sitting on your rear end and waiting for the checks to arrive.

You’re a co-creator, and you’re in the world of action. So, you do have to take action but know that you’re being carried through this. So, yeah, my assigned group is just waiting there. The fulfillment has already happened. That’s a really powerful Kabbalistic concept. If you desire something, it means the fulfillment has already happened because if you didn’t desire it, then you wouldn’t have tasted the fulfillment.

In the future, time is an illusion; past, present, and future are happening simultaneously. It’s just there to, you know, give us the law of cause and effect so we can really grasp our actions and also to give us the opportunity to course correct and return to God to Shiva, which means return rather than repentance.

So if we can, you know, just get out of our own way. We kick up resistance in our path, sometimes purposefully, sometimes inadvertently and just get out of our own way and allow the miracles to happen.  

So this is your truth. You live it and practice it. It’s how you do business. Do you feel it’s your place to educate the people you work with about your truths? Is that important to you, or do you just be it? And I hope that they can be that too.

Well, it’s more modeling than anything, and as a parent, they don’t listen. Your kids don’t listen to what you tell them nearly as much as a model, you know, your own behaviors that apply to your, not just kids, but your staff, your clients, your vendors, everybody. So, be the change you want to see in the world, right?

Absolutely. And dream of the world you want to live in. That’s what I say, too.

Yes. Well, they gave me another thing from above that I really like. It’s a slight variation of the change you want to see in the world. It’s seeing the change that you want to see in the world because you are programming your own illusion. With your beliefs and thoughts and attention and intention. So, how do you program your holodeck simulation if you’re familiar with Star Trek?

Say that again. What is it? You’re what?

Well, It’s in Star Trek. They had the thing called the holodeck, where you could program it to put you in medieval France or wherever. Right. And then it’s a room filled with the tangible illusion, the simulation that you had requested. And it feels incredibly real, just like reality.

So, that’s in the TV show Star Trek. It’s not that dissimilar to what we’re doing, and we don’t realize it because the illusion is so real. It feels incredibly real while we’re in it, but yet you have to have this in order to play the game really well. You have to have a perspective of being in the game and out of the game at the same time.

Awareness of your awareness. You know what? I think this is another Bible quote, “In the world, but not of the world.” So if you’re in it, then you’re also in this place of recognizing that this holodeck simulation or illusion only has love. Everything else is part of the illusion.

The only reality is love. Therefore, I’m just playing a game where it’s just me and God. You still have to be street smart and so forth because you do live in a physical world, but you have both perspectives at the same time, and you try to keep that as much as possible. Oh, I’m in this illusion, and it’s just me and God.

Also, I have to pay my bills, lock my car, say hello, remember the homeless person’s name that I keep seeing, greet them, and give whatever I’m nudged to do—sometimes it’s a lot more than I’m comfortable with—and just know that you know, this is a beautiful game, a beautiful, majestic, magnificent, magical game that I’m playing.

Or that’s being played with you. Yeah. It’s being played with you.

Yeah. It’s a game, and that is like a beautiful symphony.  

And it’s sacred. The game is sacred.

It is.

The rules of the game are sacred. And they are eternal. They don’t shift at all. Just new form, new faces, new people to play the game with.

Yeah, it’s a great concept. It certainly takes the stress out. It takes disease and puts it in another perspective. Again, it’s about how you choose to look at it. It’s your optic. It is definitely and always will be your optic. Yeah, I think it’s beautiful. Well, I want to thank You. You shared a lot of yourself today, and I’m very grateful to have you on this show.

I’m grateful to know you.  

I’m grateful to know you, too, Stephan. It was like an instant click. At this, who is this man asking me all these questions that I want to answer? I remember thinking, okay, this is a game I like to play, but it was a delight from the beginning, and there was no fear, no anxiety, no stress, just this connection.

However, I’ve known you in the past, and I will know you in the future. It’s a delight to always be with you now. So thank you. I wish you well in your endeavors. I know you will be very successful in what you do and how you present yourself in these concepts in your work. I hope that there’s a book where you interface business and spirit because I think that’s, I think we’re ready for that.

I think people really do need to understand there is no separation, you know, none at all. 

Absolutely none at all. Especially now, you know, businesses are struggling, and people, I see, try to cut corners on quality, but it doesn’t serve. It doesn’t just doesn’t serve. It needs people who need somebody like you to be able to rethink and reframe a lot of the concepts and strategies that they use in business because it shows that they will lose ultimately. Disregarding who is buying their product or who is, you know, using their services. It’s time. So I wish you good luck. Let me know how that goes.

Well, one thing, you know, if we give our listener/reviewer just one next action, they don’t have to read a whole book or anything to taste this new way of experiencing the divine, and not just in their personal life but in their business life. They could ask God to be their business partner.

I love that concept. That’s really beautiful.

Yeah. I learned that from Kurtis Thomas, whom I interviewed. He’s a breathwork expert, and that just really struck a chord with me. So that’s a simple thing: You can ask God and hear or receive intuitively or by knowing what his answer is. Notice what happens once you start doing this, or do the Ana b’Koach every day for two weeks and see if that makes a difference in your life. I bet it will be in your business.  

I do it in my garden over my plants. When I was watering my garden, I had these beautiful plants. I had this garden. One day, I just looked around and said, this garden is becoming magnificent. And I realized it was because I was out there singing the Ana b’Koach every day to my plants. I mean, think about singing the Ana b’Koach to your life, children, education, medicine, justice, and friendships. It’s an outstanding prayer.

There are some beautiful people on YouTube who sing it. Many people from many countries and many backgrounds sing this Ana b’Koach—a stunning prayer, the Ana b’Koach. We’re going to put your information up on this podcast so people may want to get in touch with you. And again, thank you for being on the show.

We’ll have you back, and we’ll go deeper into the realm of unscheduled flights, looking at inspiration, innovation, and creativity. You hold all of those as a model for the world. So thank you and God bless you. Talk to you soon. Bye..

I’d like to thank our guests today who’ve shared their experiences and who have enhanced my life by developing skill sets and a vision of the world that is really expanded.

And I think it is beautiful, so thank you. Until the next podcast, Unscheduled Flights. Again, I’m your host, Ambika Wauters. I wish you all the best.

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We may collect and/or receive the following types of information from you:

Information Provided Voluntarily

Personal Information. You may be asked to provide personal information including your name, address, email address and phone number when you sign up for any of our newsletters, respond to a survey, register for a class, or purchase a product or service. We will only request the personal information that is required in order to fulfill our obligations to you, i.e. in order to deliver what you have requested, as well as to comply with any legal obligations that may accompany such an exchange.

Order & Billing Information. If you place an order through our Website, we track certain information about the products and services you purchase. At checkout, you will also be required to provide additional information required for processing your payment. This generally includes a debit or credit card or other payment information, expiration dates, card security codes, your billing address or similar information.  This information is generally processed and captured by third-party vendors, such as payment processors and merchant account providers. To the fullest extent possible, we make an effort not to capture or retain this information ourselves (unless, for example, we are requested to process a refund, follow up on the delivery of goods or services, or work with customers or vendors on resolving any errors or other scenarios.) Third-party vendors who assist us in any of our business functions will also be doing so pursuant to their own terms and conditions, including privacy policies and terms of use.

Information Collected Automatically. In addition to the information described above, we may collect some or all of the following information:

Activity Info (Log Data). Information may be collected based on your use of the Website, which generally includes information about your computer hardware and software, such as:

Internet Protocol (“IP”) addresses, operating systems, browser types, device types, URLS, access dates and times; Website pages that you visit; referring website information; universally unique identifiers (“UUID”), advertising identifier (“IDFA”), carrier and country location, hardware and processor information, network type, and other related data.

Use of Cookies.  Our website may use cookies in order to deliver a better experience for you. Cookies are files with small amounts of data that a website stores on your computer’s or mobile device’s hard drive so that certain information about your visit and web-browsing preferences will be recognized upon a return visit. Cookies serve functions such as “remembering” log-in names and passwords, or enabling or saving shopping cart contents. Like many websites, we may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us improve the experience you have with our Website. Most web browsers have a function that allows you to delete existing cookies on your device or you can set your browser options so that your device does not receive or accept cookies. Doing this may interfere with your ability to use the Website. [ ]

Third-Party Analytics. We use third-party analytics services (such as Google Analytics) to evaluate and aggregate visitor data. These services help us evaluate Visitors’ use of the Website, including time spent on certain pages, which areas of the Website receive the most traffic, how often visitors visit pages within the Website, and also provide general geographic location about visitors, the source of referred traffic (from other websites, vs search engines, etc). These third party analytic services use cookies and other technologies to help analyze and provide us the data. By providing your consent to this Privacy Policy, you consent to the collection and review of data about you by these analytics providers in the manner and for the purposes set out herein.

For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. If you opt out of any service, you may not enjoy the full functionality of the Website.

Other Third Party Tracking Tools. We may also collect or receive information from third parties, such as Facebook, Instagram, LinkedIn, and/or other third-party social media and similar sites.

How to Access Your Personal Information

If you have provided personal, billing or other voluntarily provided information, you may access, review and make changes to it via instructions found on the Website or by emailing us at me [at] stephanspencer [dot] com. To manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the “unsubscribe” link located on the bottom of any related email from the Company. Emails related to the purchase or delivery of orders are provided automatically – Customers are not able to opt out of transactional emails. We will try to accommodate any requests related to the management of Personal Information in a timely manner. However, it is not always possible to completely remove or modify information in our databases (for example, if we have a legal obligation to keep it for certain timeframes).

How We Use and Share the Information

We use the collected Information to understand customer needs, including regarding our Website services to:

  • present you with information through our Website and email services;
  • provide our services, process orders, and administer our programs;
  • maintain and improve our Website;
  • respond to your requests, and provide customer service, including in response to any problems that may arise, such as difficulties in navigating our Website or accessing certain features;
  • solicit your feedback, and to inform you about our products and services and those of our third-party marketing partners that we feel may be of interest or value to you;
  • personalize or display advertisements to you on third-party platforms;
  • improve our services or offerings; and
  • fulfill our legal or contractual obligations to you.

As with transactions elsewhere, when you purchase products, services, or programs via our Website, your credit card company will also retain certain information regarding your purchase. We will not otherwise provide any personal data to your credit card company without your permission.

We may share the Information collected with joint venture partners, affiliates, agents, current or prospective business partners, businesses under common control, third-party businesses or partners participating in administering our programs or services, or to those providing business functions such as technical support, customer service, marketing assistance, etc. These businesses will only have access to information as necessary to perform their functions and to the extent permitted by law.

In the event of the sale or transfer of our business to a third party buyer, including in the event of bankruptcy or liquidation, we may, as necessary, share your data with the buyer or transferee.

In the event that we have to collect on a debt owed to us by you, we may, as necessary, share your information with an attorney or a court of law to enforce our rights and collect what is owed.

Under certain circumstances we may be obligated or compelled to disclose the Information: when required by law, court order or government agency, or when disclosing such Information is reasonably required to protect the Company, its property, the Website, the safety of visitors or others.

Retargeting / Personalized and Behavioral Ads

We may, using the techniques described above, and in conjunction with third party marketing partners, gather information from your visit to our Website for purposes of providing relevant advertising content to you in the future. This means that through third party marketing partners or third party sites such as Google, Facebook, or Instagram, we may display advertisements to you (remarketing or retargeting), based on usage data collected during your visit to our website.

Google Analytics: As described above, we use Google Analytics on our website. We may utilize any of the following advertising features that utilize the Google advertising cookies: Remarketing with Analytics, Demographics and Interest reporting, Segments, and Double Click integration.

To opt out of seeing personalized ads via the Google platform, please visit https://support.google.com/ads/answer/2662922?hl=en

For more information regarding how Google uses cookies in advertising and how you can control advertising cookies, visit http://www.google.com/policies/technologies/ads/

To personalize the ads you see via the Google platform, visit http://www.google.com/settings/ads

For more information on how Google uses data when you visit its partners’ sites or apps, visit http://www.google.com/policies/privacy/partners/

Or, via an opt-out browser add-on, you can opt out of having your site activity available to Google Analytics. For more information, or to install the opt-out browser ad-on, please visit https://support.google.com/analytics/answer/181881?hl=en  Please note that if you opt out of any service, you may not enjoy the full functionality of the Website.

Google Ad Words: We may utilize Google Ad Words, which provides certain of the information collected on our website to the Adwords advertising network. To opt out of Google Ad Words, visit https://support.google.com/ads/answer/2662922?hl=en

Facebook Custom Audience: We may utilize Facebook’s Custom Audience capability which allows us to display ads on Facebook to individuals on our email lists or in our database. We may provide personal information to Facebook, such as your name, email address and phone number to enable Facebook to identify whether you are a Facebook account holder. To opt-out of the Facebook Custom Audience, please email us at me [at] stephanspencer [dot] com with (1)“Facebook Custom Audience Opt-Out” in your Subject Line, and (2) your name and email address in the body of the email.

Other Personalized and Behavioral Advertising Services: We may participate in other retargeting services that are similar to those described above.

Managing Cookies Via Your Browser:

You may be able to change your cookie preferences via your browser settings. Please visit your browser’s help section for assistance with turning on notifications regarding cookies, or disabling cookies through your browser.

Managing Cookies on Your Mobile Device:

You may be able to change your cookie preferences on your mobile device either via your browser settings, or via the settings (preferences) on your device. For additional info, please visit http://www.allaboutcookies.org/mobile/

Use Caution When Sharing Information Online

When you voluntarily make your Personal Information available online in an environment shared by third parties – including in webinars, classes, online conferences, via email, on message boards, chat rooms or on blogs, or via telephone calls or conferences – that information can be viewed, saved, collected, heard, and/or used by others outside of the Company. We are not responsible for any unauthorized third-party use of information provided in these contexts. Please be mindful whenever you share any information online.

Security of Your Information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we incorporate standard industry practices internally and with our services providers, which we believe is sufficient for the information involved, we cannot guarantee its absolute security. Because we work with third-party businesses and vendors in various aspects of our business including operating this website, database management, website security, etc., we cannot guarantee the absolute security of our databases, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to and from us over the Internet. Any information that you provide to us via email should be treated with extra caution, as we cannot control the level of security available through email providers.

Children

We are strongly committed to protecting the safety and privacy of children who visit our website. We do not knowingly collect Personal Information from children under the age of 13 through the Website. If you are under 13, please do not give us any Personal Information. We encourage all parents to talk to their children about online safety and to monitor their children’s use of the Internet. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will make best efforts to immediately delete that information from our databases.

External Websites

While we have carefully chosen those vendors with whom we work, especially those involved in the transmission of data on behalf of our business, we do not control and are not responsible for the privacy practices or content of third-party websites, including those of affiliates, business partners, sponsors, advertisers, or other websites to which we may link from time to time. When visiting any third-party websites, you are responsible for reviewing the privacy policy and terms of use applicable to each site. They may be different than those that you see here.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the Californian has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by the Company pursuant to this provision, please contact us via email at me [at] stephanspencer [dot] com.

Our California Do Not Track Notice

Consistent with our policies described above, we collect information from our visitors on our website and across third party websites where applicable, to provide relevant content and advertising. We do not support Do Not Track (“DNT”) signals of web browsers.

DNT is a setting in your web browser that informs websites that you do not want to be tracked. You can enable or disable DNT through the Preferences or Settings options of your web browser.

Visitors Outside the U.S.

Our Website and the servers that make this Website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this Website. Any information you provide in subscribing to or visiting our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing, and use.

EU Visitors and the GDPR

If you live in the EU, certain of your data may be subject to protection by the General Data Protection Regulation (the “GDPR”), a privacy regulation intended to help you have greater control over your personal data.

Under the GDPR, you have the following rights, which we extend to all of our website visitors:

  • to know what information is being collected, as disclosed in this Privacy Policy (“right to transparent information”);
  • to object on grounds relating to your particular situation to the collection or processing of certain kinds of information (“right to object”);
  • to withdraw consent even after it has been given, without affecting the lawfulness of the processing of your data prior to your withdrawal (“right to withdraw consent”);
  • to access, modify or update your information so that it is correct (“right to access” and “right to rectification”);
  • to have your information deleted or erased (“right to erasure” or “right to be forgotten”);
  • to have your data transferred or ported elsewhere (“right to data portability”);
  • and the right to restrict processing in certain situations (“right to restriction of processing”).

For purposes of the GDPR, to the fullest extent possible we do not directly collect or maintain personal data of our EU visitors or clients. This is done through partnerships with third-party vendors who have systems designed for the collection and storage of data on behalf of their clients (“data processors”). The data is only kept as long as is reasonably required to accomplish the purpose or purposes for which it was collected. Certain data may be expunged or utilized more quickly than others, and depending on your engagement and behaviors, including purchasing behaviors, we may be engaged in a business or contractual relationship with some longevity. (For example, if you purchase a course or program, or services that span over some time, you will continue to receive communications in regards to those offerings or services).

The categories of data processors with whom we work, and that help us in the collection of information that allows us to serve and interact with you include website analytics provider(s), website and web form plug-ins and related third-party services that allow us to maintain an up-to-date online platform and communicate with you electronically, an email service provider or providers to assist in managing email correspondence with our visitors, customers and list, as well as payment processor(s) and/or merchant account(s) to help us transact sales online and follow up with you regarding any purchases. For a list of specific data processors with whom we currently work, please visit our list here.

Those within the Company that may have access to the data include Officers, Directors, Managers, Supervisors, Salespersons, or those providing customer or technical support. Access to the data is provided for specific purposes, generally related to communicating with you, fulfilling our contractual obligations, providing customer service or technical support, collecting payment, or monitoring performance of marketing and sales efforts.

You may contact us at any time to have your information with us or any of these processors updated or corrected, deleted, or to obtain a copy for your records. Additionally, you may opt out of receiving any additional emails or marketing messages from us by clicking the “unsubscribe” link at the bottom of our email notifications.

Further, if you feel that we have not complied with the relevant data protection regulations, please contact us by sending us an email at me [at] stephanspencer [dot] com with your first and last name, your country of origin, and a summary of your concern or complaint. We will endeavor to respond at our earliest possible convenience to address your concern. If contacting us does not resolve your complaint, you may have additional options.

Residents in Designated Countries may also have the right to lodge a complaint with the relevant EU data protection authority. You may access a list of the Data Protection Authorities in the EU here.

Changes to This Privacy Policy

The Company may update this Privacy Policy from time to time as necessary to protect our users and to comply with a changing environment. Please review the Privacy Policy when you visit our Website to remain updated on our current policy. We have no intention of making any changes to our Privacy Policy and practices to make them less protective of personal information collected in the past. By accessing the Website and/or using our services after making any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the information. You are advised to review this Privacy Policy periodically for any changes. Whenever we make changes to this Privacy Policy we will update the date at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at me [at] stephanspencer [dot] com with “Privacy Policy” in the subject line.

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