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The web marketing blog of Stephan Spencer: founder and president of interactive agency Netconcepts, journalist, professional speaker, and Internet marketing consultant.
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Stephan will keep you up-to-date on online marketing — including SEO, usability, ecommerce, and email.
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37 Signals' redesign of Fedex's convoluted "Ship Manager" is a testament to their brilliance in user interface design. But the real kicker is: they're doing it for free, just to show off their intellectual wares and to stimulate dialogue. Fedex would be mugs not to take this advice on board.
