Stephan Spencer's Scatterings

The Scattered Wisdom of a scientist turned web marketing virtuoso

May 2008
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Avatar Importance

When you sign up for just about any social network, you have the option to upload an image that will represent you. No matter what the social site, you'll want to associate an image with your online identify. This image is your "avatar." It's your online persona. It's the way the online community will see you. With it, your profile appears more real, more tangible, more human. A good avatar will help people relate to you as a fellow human being, to take notice of you, to remember you, and to listen to what you have to say.

Sure, you could choose not to upload an image, but why would you? Then you'd be a faceless user that no one remembers or identifies with - making gaining traction in the network much more difficult.

You don't want to blend into the woodwork and be ignored, right?

Choosing your avatar doesn’t need to be difficult. Your image can be a simple picture of your face or just of something you like or identify with. Using the same avatar on many social networks helps brand you and helps people remember who you are. When people recognize your avatar across many platforms, they are more likely to want to be your friend and vote for your story submissions.

What avatar do I use? It depends. If it's a persona that I don't want necessarily tied to me / my company, then I go for an illustration - something distinctive. (No I'm not going to show any of them to you here.) If the profile is one I've associated with my own name, then I use this headshot photo of me:

Posted by Stephan Spencer on 05/13/2008 | Permalink

Comments (3)| Comments RSS | Filed under: Social Networking avatars, social media marketing, social networking            

Star Struck by the Social Media "Power Users"?

When anyone first gets into social media, on any site, there is one thing they all notice quickly – there are power users. Power users are the ones who submit a ton of stuff, comment on everything, have hundreds if not thousands of friends and followers. To someone just diving into the world, it’s rather intimidating. How can you compete with that?

This is the wrong question to ask. What you should be asking yourself is how are you going to network with these power users. Sure you could just be their “friend” and vote their stories up… but that isn’t going to get you noticed and it for sure isn’t going to put you in a position to ask them for favors. To the new user these power users are “famous” and what happens is the new user doesn’t try and connect – they don’t think they can. They see these power users as unreachable.

The truth of the matter is these power users got to where they are, have tons of friends and followers, because they are social people. Some of the nicest people in the world are the power users of social media sites. As I have said before, social media is about being social – not anti-social.

If you’re just starting out on a new network, give it a try – reach out to the big guys and get yourself noticed. You might just be surprised by the results.

Posted by Stephan Spencer on 04/08/2008 | Permalink

Comments (0)| Comments RSS | Filed under: Social Networking social media, social networking            

Making "First Contact" and the Role of IM in Social Media Marketing

When you use any social media outlet, one of the major hurdles is making friends. How you go about making friends will make or break your reputation on whichever service you are on. One of the best ways of making real friends and connections through social media is using instant messaging.

You can find users AIM/MSN/Yahoo names generally in their profiles and can start sending them messages instantly. They have their usernames listed so people can find and talk with them. They do not have them listed to just be spammed with “vote for this please, thanks” messages. If they don’t know you, why would they vote you up just because you asked them?

A good way to go about first contact with anyone on a social site is to be genuinely interested in them. After the initial "Hello I found you through X," ask them about their latest blog post or what they thought about something you saw they voted up or down. Ask them about their business, what they do, what they are interested in, how they got their start.

I chat with people every day and when someone is actually interested in what I do (or at least seems that way) I’m more likely to be interested in them. I’ll take a look at their profile on whatever social site they found me though and maybe check out their blog or website. When people just spam me with “vote for” or try and start a conversation without introducing themselves and just looking for free tips – I ignore them.

(Unless you're a Trekkie like me, you may not fully appreciate this post's title... "First Contact" is a reference to the first time Earth's inhabitants made contact with aliens, specifically the Vulcans.)

Posted by Stephan Spencer on 04/07/2008 | Permalink

Comments (1)| Comments RSS | Filed under: Social Networking instant messaging, social media, social networking            

Real Social Media Friends

Social networking is all about being social and networking - duh ;) The question is: How do you do this; what does that mean? It means being active in the community; it’s saying thanks to people who vote your stories up; it’s responding to comments on your blog; it’s posting comments on other folks' blogs. It’s starting topics of conversation and being a part of other conversations.

Be careful though, it is very easy to destroy your online reputation by being a jerk, so watch what you say. Don’t just go and type in your gut reaction to things like you would if you were having a conversation with someone. The same care and attention in crafting responses is required in social networks as in email, since the emotional cues that are present in in-person and over-the-phone interactions are missing in online communications. You have all the time in the world to make your communications and your online persona funny, witty, insightful, thoughtful, ingenious. So take that time. Ultimately, however, your true character is going to shine through - but this is a good thing!

Being honest and open with people is what will net you real friends – friends that if you happen to be in the same city will buy you a drink, show you around, or even put a good word in for you if you’re looking for a job. It’s these kind of real social media friends that will bend over backwards to help you out if they can. If you’re a freelancer or a business owner, they might even recommend you to people they know.

Just by being yourself in social networks you’ll find that you are making friends with people of similar interests and humor types – people with similar personalities that actually like YOU and not just your online presence.

Posted by Stephan Spencer on 03/18/2008 | Permalink

Comments (1)| Comments RSS | Filed under: Branding, Online PR, Social Networking social media, social networking