Debbie Weil's excellent The Corporate Blogging Book is now out. I've got my copy in hand and I have to say I'm impressed. It's a rich source of practical info for those thinking about blogging for business and for those already blogging and wanting to do it better.

I was pleased to see the blog of my client Steve Spangler listed as one of 10 "examples of effective blogs by small and medium-sized companies or organizations" (on page 20). I was the one who convinced Steve to blog as a marketing strategy, and I've been personally coaching him through the process, so it's great to see him being recognized as a LEADING corporate blogger. Steve is in some great company there in Debbie's list, with Seth Godin and Savile Row tailor Thomas Mahon also mentioned. Booyeah!

And thanks Debbie for mentioning me in your acknowledgements! :-)

Pick up your copy from Amazon or download a free sample chapter. Do it TODAY, and help drive Debbie's book to the top of Amazon's daily bestseller list!

I'm finally getting a chance to blog my panel session which took place last week in Las Vegas at the Shop.org conference.

The session was titled "Alternative Marketing: What Happened When Etailers Dove into Blogs, Podcasting, and RSS"

Moderator:
(yours truly!)

Panelists:
Seth Greenberg, CEO, eHobbies
Pinny Gniwisch, Founder & EVP Marketing, Ice.com
Steve Spangler, Founder & CEO, Steve Spangler Science

You can download the Powerpoint slides here.

My esteemed colleague Brian Klais, one of our VPs here at Netconcepts, graciously took notes for me which I am posting below:

Stephan:
- Gave an overview of RSS technology and blogs
- 439 million Google search results for "blog"
- RSS is not the same thing as a blog, it is a way to deliver / syndicate content to consumers
- Search for "trustrank" in Google for an example of how RSS builds inbound links = top rankings
- Retailers can deliver news alerts, specials, new resources that have been posted to the site
- VMware builds customized feed around my interests
- Highlights of podcasting, moblogging, and a new buzzword "vodcasting"
- You don't have to blog to benefit from blogosphere
- Voltaic has a solar powered backpack, blogging friend Treehugger blogged it, then picked up by CoolHunting then Gizmodo and sales skyrocketed
- Negative buzz for Kryptonite = blogstorm
- The power of link text from the blogosphere that contain your brand names profoundly impacts your rankings in Google, Yahoo, MSN. Just look at what ranks in top 10 for "kryptonite"

Seth:
- Blogs: ehobbies.blogs.com/sethgreenberg and ehobbies.blogs.com/rc
- Seth admits this is a new pioneering area and wanted to experiment with the channel
- Was able to "dumb down" the sign-up for RSS: the link to the "Bestsellers RSS Feed" beneath the Best Sellers sidebar takes the user to an instruction page.
- Launched the feeds just a week ago, so too new to reveal results. Feels similar to email channel.
- Affiliates could be a great application of RSS technology.
- Goal for blog: build trust, keep customers coming back, build loyalty
- Ran a promotion that resulted in 5% of all purchases redeeming the blogged "coupon"
- In June, added "blog" to the header navigation. 5% of sitewide traffic touched blog. Conversion of those who touch blog is 2x non-blog readers.
- Their "male nurse" collectible doll blog post was indexed next day by Google.
- Summarized experience as the good, bad, and ugly. The good: organic search results very good, personality, good press, effective for audience. The bad: more of a diary than a dialog with customers (message boards still have a proper place), has to convey an overall company strategy, has to be nurtured. The ugly: new technology is hard to pinpoint when things go wrong

Pinny:
- Blogs: SparkleLiketheStars.com, JustAskLeslie.com, Blog.ice.com
- 10 commandments of corporate blogging
1) Editorial - uses blog for editorial to converse with customers on jewelry advice
2) PR - PR blog talks about charity events
3) Current - hired a writer to talk about the stars and current events, talks about style, and then promotes similar products available from ice.com
4) Promotions - targeting "ice discounts" etc to target discounted jewelry
5) Customer feedback - customers can provide feedback
6) Natural search rankings - links from blog improved rankings over 2-6 weeks time
7) Sales - low volume but acquisition clear
8) Company vibe
9) Being at forefront - press is good and easy to get
10) picture of him with Beyonce

Steve:
- Blogs at SteveSpangler.com
- Steve pulled out his flaming wallet
- Steve played a funny video clip showing Diet Coke + Mentos explosion, and later gave the recipe. Was an example of a video podcast.
- One of Steve's products, "Instasnow," got posted onto BoingBoing popular blog, and created a 3x sales outcome. Record high for that product sales.
- Steve was sold on blogs, and launched
- Steve had the audience rolling over with his stories of Instasnow and related fun science products.
- Sales spikes were directly related to blog posts.
- Played an experiment: Can I own a search market by blogging it? Tried it with "launching potatoes."
- A blog post can be 3 sentences.
- Result = top 10 rankings.
- Steve says to blog best selling products, behind-the-scenes information, "Did you know?" product information, lets him voice his opinion and feelings on subjects.
- Podcast - can talk about what he is doing by speaking it, not writing it.
- Has learned the art of linking to other blogs, and filling his posts with links.
- 13% of online sales attribute to blogs
- Closing tip: 1 roll mentos, 2 liter bottle of soda for the explosion experiment!

Q&A:

Q: How do you calculate ROI?

Pinny: Don't look at blogs from ROI perspective. Low cost. Took time to get system in place, difficult to calculate actual cost and therefore ROI. Looks at it as free money.
Steve: Maybe 30 minutes per post, tries to blog a few times per week.

Q: Are blogs being commercialized?

Seth: They tend to be more informational
Pinny: Not done for sales, more for info.
Steve: Blog is a soft sell, a sense of authority, people enjoy it

Q: Do you need special skills or expensive software to blog or just use Typepad or similar?

Stephan: Advocates just download software (eg WordPress) and install on your webserver - free, functional.

Main takeaways:

1 - Have the proper motivation of trying to provide useful customer information and sales follow - often with dramatic though unpredictable results.
2 - Experiment with the technology and gain some learnings
3 - Check out Steve Spangler's funny science videos!

When corporate blogger Debbie Weil conducted one of her WordBiz surveys a few months back, it revealed some interesting things. Many of her CEO readers are savvy about blogs. They know all about blogging. And they know that it's a great PR tactic to employ. WordBiz readers and survey respondents may be a skewed audience, so you'd expect that they would be receptive to the message of corporate blogging, yet something is stopping them from blogging right now.

According to Debbie's report:

65% of corporates in her survey admitted finding the time it would take to write a blog as their #1 concern. 51% are worried what to write about, while 27% wonder who in their company should write the blog.

First up, your blogger doesn’t have to be someone in your company, but could be some customer evangelists that you recruit.

Getting past that minor hurdle, you then have the huge issue of what to write about. Writers block is alive and well and blossoming in corporate America.

Blogging is a huge time sink. I can spend half an hour to an hour writing a single blog post. I have even taken two hours to write a blog post on a number of occasions. So if you don’t have a five hours a week or more to dedicate to blogging, you are not going to be successful. Why? Because you have to dedicate enough time to writing meaningful, thoughtful posts.

Should your entries be ghost-written by your PR folks, or at least finished off by them? The simple answer there is “No�. A blog that is born out of, or scrubbed by, your PR department or a legal department is no longer a blog, but a mouthpiece of corporate communications. Just look at the Google Blog as an example, but of course there are countless others.

Give it the time required and keep it real. And to make the most efficient use of your limited time for blogging, try these tips:

1. Keep a list of blog ideas to get the creative blog-writing juices flowing. Make sure you carry it with you whereever you go — be it in the form of a notebook or a voice recorder (like an iPod with a microphone attachment). You never know when an idea is going to hit you.
2. Consider using the voice recorder to record entire blog posts in the form of podcasts. Use a transcription service or administrative assistant to transcribe or summarize the podcast into a coherent blog post.
3. Also consider hiring a blog consultant to coach you on writing style, optimal posting frequency, topic suggestions, etc. A blogging consultant can help you get comfortable and into the rhythm quicker than if you did it on your own. And they can provide you with tools and techniques to get past the writer's block that we all have from time to time.