Podcasting, pirate radio for businesses

Ever since I discovered the wonderful ITConversations.com, I have become a real fan of podcasting. Podcasting is a way of delivering audio files to your PC and then to your MP3 player (e.g. your iPod) whenever they are updated — automatically at night while you sleep. Although podcasting is quite new, there are already episodic radio shows being made for delivery via podcast. It’s amazing the quality of some of the audio commentary being published out there on the web, free for the taking. Bloggers are really the driving force of podcasting right now. On the commute into the office they make a recording of themselves and post it onto their blog. The BBC really legitimized podcasting by delivering the series “In Our Time” via podcast. With plans to put all of the BBC’s radio archives online and to continue to deliver new shows online, it is possible we will see thousands of classic BBC radio shows podcast. It’s great to see a traditional broadcaster right at the cutting edge of technology!

I love the way that podcasting democratizes radio broadcasting. Literally anyone can do it — even me! It takes a bit of fiddling to get the right setup in place for good quality audio recording — particularly when there’s someone on the other end of a phone to interview — but I’ve finally nailed it.

I conducting my first successful podcast interview today. I phone interviewed Marc Holland, CEO of Sky Radio Networks. I’m not going to put it online yet, as the podcast is supposed to be released in conjunction with the publication of my upcoming MarketingProfs article on podcasting (due out within the next week or two). I will post here to my blog once the article and the podcast interviews are online.

You may wonder why I selected Sky Radio as my first interviewee. Well, while I was writing my podcasting article for MarketingProfs, it occurred to me that podcasting would be an obvious next evolution in Sky Radio’s business model. Sky Radio is the exclusive producer of the in-flight business audio programming on many of the major domestic airlines. They’re the folks you hear on the business channel when you fly United, for instance. I think their interviews would be fantastic material to make available on a podcast RSS format, as sometimes you don’t get to listen to all the shows or you want to recall something you heard half asleep 30,000 feet up. Podcasting would allow business execs who don’t even fly to regularly partake in these audio interviews as they become available. If Sky Radio developed a strong listener base and online distribution channel for the podcasts, then they could charge for this just like they charge for having professionally-produced interviews distributed to air travelers.

I’ve lined up some more great podcast interviews, so there will be lots to come! As they say in broadcasting, “Stay tuned!”

Microsoft’s lackluster new MSN Spaces blogging service

Microsoft is getting into the free blog hosting game, ‘embracing and extending’ Google’s success with its Blogger.com service. But unfortunately for Microsoft, popular opinion is that MSN Spaces is no great shakes. Melissa Della puts forward her view.

Blogging Stats

Some interesting stats on the blogging phenonemon:

• 23,000 new blogs are created every day — that’s about one every three seconds (source: Technorati)
• 11% of Internet users report visiting blogs written by others. Between 2% and 7% of adult Internet users in the United States keep their own blogs. Of those, only about 10% update them daily, the majority doing so only once a week or less often. (source: Pew)
• 61% of the blog readers (of those surveyed) are over the age of 30, and 75% make more than $45,000 a year. (source: eMarketer)
• 66.0% of surveyed blogs had not been updated in two months, representing 2.72 million blogs that have been either permanently or temporarily abandoned. 1.09 million blogs were one-day wonders, with no postings on subsequent days. The average duration of the remaining 1.63 million abandoned blogs was 126 days (almost four months). A surprising 132,000 blogs were abandoned after being maintained a year or more; the oldest abandoned blog surveyed had been maintained for 923 days.(source: Perseus)
• 400,000 blog posts are created every day in the blogosphere, which averages out to about 4.6 posts per second, or over 16,000 posts per hour (source: Technorati)
• About 45% of all older weblogs have not had a post in 3 months. (source: Technorati)
• 92% of bloggers are under 30 (source: Perseus)
• There are only about 5,000 corporate bloggers. (source: Technorati)

RSS and SEO: Implications for Search Marketers

Hello from Search Engine Strategies in NYC. Yesterday I spoke at the Webfeeds, Blogs, and Search session. My talk was focused on on implementing RSS feeds as part of your search engine marketing strategy. I’ve made my Powerpoint deck available online at www.netconcepts.com/learn/rss.ppt.

A lot of people mistakenly lump blogs and RSS together, but RSS has infinitely more applications beyond just blogs! For example: news alerts, latest specials, clearance items, upcoming events, new stock arrivals, new articles, new tools & resources, search results, a book’s revision history, top 10 best sellers (like Amazon.com does in many of its product categories), project management activities, forum/listserve posts, recently added downloads, etc.

There are some important tracking and measurement issues to consider when implementing RSS:

• You should be tracking reads by embedding a uniquely-named 1-pixel gif within the <content:encoded> container. This is known as a “web bug.” Email marketers have been using web bugs to track open rates for ages.
• You should be tracking clickthroughs by replacing all URLs in the <link> containers with clicktracked URLs. You code this in-house or you could use a hosted ASP service like SimpleFeed to do this for you. (Incidentally, Feedburner offers imprecise counts based on user’s IP not on clicktracked URLs)
• You should be tracking circulation (# of subscribers). Again, you could use a service like Simplefeed or Feedburner, which categorizes visiting user-agents into bots, browsers, aggregators, and clients. Bots and browsers don’t generally “count” as subscribers, while a single hit from an aggregator may represent a number of readers. This number is usually revealed within the User-Agent in the server logs… for example Bloglines/2.0 (…; xx subscribers). Today, tracking readership from clients is an inexact science. Hopefully in the future, RSS newreader software will generate a hashcode from the subscriber’s email address and this hashcode would then get passed in the User-Agent on every HTTP request for the RSS feed.

I consider personalized RSS feeds to be “best practice.” As of yet I’m not seeing much yet in the way of personalization within RSS feeds, but that will come I’m sure. It has to. Having only one generic RSS feed per site is a one-size-fits-all approach that can’t scale. On the other hand, having too many feeds to choose from on a site can overwhelm the user. So how about instead you offer a single RSS feed, but it’s one where the content is personalized to the interests of the individual subscriber. Yet if the feed is being syndicated onto public websites, you’ll want to discover that (by checking the referrers in your server logs) and then make sure the RSS feed content is quite consistent from syndicated site to syndicated site so that these sites all reinforce the search engine juice of the same pages with similar link text. Or simply ask the subscriber his/her intentions (personal reading or syndication on a public website) as part of the personalization/subscription signup process.

IMPORTANT: An oft overlooked area of RSS click tracking is how to pass on the search engine juice from the syndicating sites to your destination site. Use clicktracked URLs with query string parameters kept to a minimum, then 301 redirect not 302. This is important! 302 redirects, also known as temporary redirects, can hang up the search engine juice. Search engines recommend you use 301 redirects, also known as permanent redirects. Surprisingly, Feedburner and Simplefeed both use 302 redirects. Tsk tsk!

Sites using your feeds for themed content to add to their site for SEO purposes could strip out your links or cut off the flow of the search engine juice using the nofollow rel attribute or by removing the hrefs altogether. Scan for that and then cut off any offenders’ feed access.

Some more “gotchas” if you don’t set things up right:

• You should own your feed URL (unless you want to be forever tied to Feedburner or whatever RSS hosting service you are using). Remember the days long ago when people put their earthlink.net email addresses on their business cards? Don’t repeat that mistake with RSS feeds.
• You need to proactively ensure your listings in the Yahoo SERPs display the “Add to My Yahoo!” link; don’t just assume it will happen. To do this, subscribe to your feed from your own My Yahoo! page (so you know you have at least one My Yahoo! subscriber), then set up your blog to automatically “ping” Yahoo! every time you post a new blog entry (I recommend using Pingomatic.com to do this because then it will also ping Technorati etc. for you too, all in one fell swoop, every time your make an update to your blog.)
• Configure your website to allow subscribers to subscribe easily using your home page address if they don’t know your RSS feed address. That means putting <link> tags in your HTML. For example:
  <link rel="alternate" type="application/rss+xml" title="RSS" href="http://www.stephanspencer.com/index.rdf" />
  Also add buttons to your web pages for 1-click adding to the most popular RSS newsreaders / aggregators, such as: “Subscribe in NewsGator,” “Subscribe on Bloglines,” and “Add to My Yahoo!”

RSS is great for link building. Any SEO worth his/her salt should be making use of RSS as part of a link building strategy, or at least making plans to use it soon. In addition to RSS, there are some other effective blog-related link building strategies, like:

• Getting onto bloggers’ “blogrolls” (the list of their favorite blogs that they post on their site for all to see)
• Getting links through “trackbacks” (excerpts of your blog posts that appear on other bloggers’ blog entries in a way that you initiate rather than them)

Tagging, tag clouds, and auto-tagging

Tag clouds, a Web 2.0 sort of user interface for navigating tagged content a.k.a. folksonomies, gives certain hyperlinked keywords a larger font size treatment than others. These links lead to various category pages, tag pages, or search results pages.

One of my favorite implementations of a tag cloud on a blog is on O’Reilly Radar (on the right).

Another is the one on Eurekster’s blog (on the left).

The latter uses a new approach of “auto-tagging”. Eurekster calls this tag cloud of theirs a “BuzzCloud”. Webmasters can get one for free by signing up for their new Swicki service, which is a personalized Web search engine that is targeted and relevant to your site’s audience. You can seed your buzzcloud with search terms of your choosing, then Eurekster adds additional terms based on which searches are popular with your visitors. Visitors who click on the links are taken to a Eurekster search results page for that term. The results popular with you & your audience are promoted to the top of the search results and marked with an icon — in essence, tagging the results as well as the term.

Tagging that requires manual intervention such as del.icio.us and Technorati definitely have their use, but I think they are primarily for more web-intensive users; the combination of manual control and auto-tagging offered by Eurekster with swickis can potentially lead to mass uptake amongst web content editors. I’ve put a Eurekster swicki & buzzcloud here on my blog (on the right-hand column, near the bottom). Try it out and let me know what you think. Get your own free swicki for your blog or website here.

Who would you invest in?

I’d always put my money on companies that “get it” over ones that don’t. Companies that “get it” ride the Cluetrain. Google gets it, and did in the early years. It has already borne fruit. When Google IPO’d, the stock opened at $85 a share and now sells for around $180, down from its 52-week high of $216. Not bad. I believe Google will still “get it” in 5 years time, so there’s still time to make a buck off of Google. Steve Rubel suggests a mutual fund of the blogging Fortune 500. That’s a clever idea. And how about Weblogs Inc., with 75 blogs in their stable? I think they’ve got big potential. Scott Kessler of BusinessWeek seems to like the company too, as it made his five Net companies to watch in ’05 list. What I don’t comprehend is the New York Times buying About.com for $410 million. About.com is past its prime, and spectacularly overvalued (by an order of magnitude, The Register reckons). They were the equivalent of a Weblogs Inc. back in 1997, but no longer.

So, where do you put your money?

Talkin ’bout RSS… on the Chris Pirillo Show

Want to listen to me rant and rave about the power of RSS as a content delivery channel for search marketers? That was a rhetorical question. Frankly, who wouldn’t! So now you get your chance, on my interview on the Chris Pirillo Show, which was just podcasted today. Chris interviewed me last week at Search Engine Strategies. Have a listen.